Budget easily with regular billing
With Broadtela, you pay a simple fixed fee per month that gives you an unlimited number of local and long distance calls. This means you can forget about surprise costs such as line rental, DID block rental, fraud protection or call barring fees that appear on other telecom provider’s bills.
Want more control over your costs? Simply block certain destinations from being called from your online portal such as premium and international calls if you wish.
Enable more efficient workflows
Do you ever feel you could be getting more value from your communications set-up? With Broadtela you can route calls so it always reaches the correct person at the right time. The Broadtela IVR service can greet callers with an automated welcome and then prompt the caller to choose from a range of options. This helps streamline callers to their intended destination. Calls can then be routed to a group of users, a single user, a voicemail box or diverted to a mobile. All of this can be controlled automatically by time of day rules.
Enable Remote Working
If your staff want more flexible working hours and to spend less time travelling while you may want to reduce office overhead costs, then enabling your employees to work remotely may be for you. Broadtela makes this possible. Once your staff have a broadband connection at home the Broadtela phone will work as if it’s in the office. Internal transfers, ring groups and all other aspects of the service will work as normal.
Want to combine two or more offices under the one account? With Broadtela you can. If you need to move office, you can take your phones with you with no disruption of service.
Zero touch configuration
All the Yealink phones supplied by Broadtela come pre-configured within 3-5 days of being ordered. There’s no need to worry about installation and configuration issues. Simply plug them in and start making calls. Broadtela can also help bring your old number with you.
Configure and customize your phone system from the web
Every traditional on-premise phone system (PBX) needs to be repaired or replaced at some point in time. With the Broadtela hosted system phone system however, you’ll never need to worry about this. The Broadtela hosted PBX is in the cloud and fully supported by the Broadtela team. With Broadtela’s cloud phone solution you can change your call routing, access voicemail, initiate call conference calls and send out a group SMS notification from the comfort of your computer.
You don’t need to be an expert to control your new phone system. With our user-friendly interactive customer portal, you have the power to control your account from any browser.
Get a local number in over 40 countries worldwide
If you’re trying to do business internationally, then first impressions count for a lot. Give your business a global impression with an international landline number. Choose from over 40 countries with no charge for inbound calls.
Create a professional impression for your company
Your phone lines are one of the most important ways you can communicate with your customers. Having music on hold, an automated welcome greeting, voicemail and your own conference bridge numbers are just some of the Broadtela features that help you create the right impression with your customers.
No interruption of number
Moving phone service should involve as little disruption to your business as possible. When you switch to Broadtela you can keep your old numbers. Simply fill out the Broadtela porting form on the customer portal after picking your Broadtela plan, and we’ll take care of the rest.
Your Phone System Grows with You
With a traditional PBX you are limited to a specific size before you need to upgrade or replace the equipment. With a virtual phone system, you can start as one user and grow to thousands, only paying for each new phone handset as you need them.
Reduce your monthly telecoms expenditure
Every business looks at cutting costs where it can, and what business doesn’t want to save money. With Broadtela, 8 out of 10 businesses save over 40% when they make the switch to Broadtela. Savings are accumulated through no line rental, low call rates, no PBX licensing, breakage repairs or maintenance costs. smart.