Media files

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Media files are used for music on hold, welcome messages and for every kind of message played to the user.

Each media file is internally addressed by its MD5 sum and a local copy is stored on each node to reduce the load on the broadtela servers.

It is possible to dial a number, internal or external, and have a message recorded.
Name: A name should be assigned to the media file to easy identify it in the system.
Description: is just a comment and it is not used in any way.
Extension: Extension to send the media recording to
or External Number: External number that can record the call – Good for Snow days and Holiday greetings
Block CallerID: The call will come with the number to dial as caller ID, so if your phone has problems receiving a call from its same number, check the “Block Caller ID” to hide it.
Create using Text to Speech: 
A module for doing transcript of text using any of the engines configured (currently IBM Watson and AT&T) is available and is subject to their limitation. You can choose the Language among the available languages.
When using the TTS facility, you can choose to create immediately the file and store in the system or create every time it is needed. This is useful when you have some variables in the text or when you have external scripts changing the text to be played to the caller.
Text: Enter the text to be translated. You can use variable like ${INCOMINGDID}. If you want a number to be read digit by digit, surround it by //, like //${INCOMINGDID}// or //${CALLERID(num)}//”
or upload Recording: you can upload a WAV or an MP3 file from external source
Transformations: Please note not any kind of wav file can be played, so if unsure, leave it on “Automatic”.
Transformation can be applied only when the file is uploaded or when the “Dynamically during the call” is selected.