As used in this Policy, the terms listed below have the following meanings:
Customer – A “Customer” is anyone who purchases Broadtela products or services. When a Customer purchases retail products or services for use by others, those individuals also may be considered Customers for purposes of this Policy.
User – A “User” is anyone who visits our websites.
Personal Information – “Personal Information” is information that directly identifies or reasonably can be used to identify an individual Customer or User. Examples include name, address, telephone number, e-mail address, Social Security number, and financial account number. Personal Information does not include Published Listing Information as discussed in more detail below or information that is readily available to the public through no fault of Broadtela.
Anonymous Information – “Anonymous Information” means information that does not directly identify and cannot reasonably be used to identify an individual Customer or User.
Aggregate Information – “Aggregate Information” means information about groups or categories of Customers or Users, which does not identify and cannot reasonably be used to identify an individual Customer or User. Aggregate Information is a kind of Anonymous Information.
Website – “Website” means any page or location on the Internet, no matter what device (cell phone, lap top, PC, etc.) or protocol (http, WAP, ftp or other) is used to access the page or location. In this Policy, we use the term website other similar terms such as “Internet site,” “site,” and “web page.”
Subject to applicable legal restrictions, such as those that exist for Customer Proprietary Network Information (CPNI), the Broadtela family of companies may share your Personal Information with each other to make sure your experience is as seamless as possible, and you have the full benefit of what Broadtela and its subsidiaries have to offer. Customer Proprietary Network Information (CPNI) is information that relates to the quantity, configuration, type, destination, location and amount of use of the telecommunications services you purchase from us, as well as the information contained in your bills for those services. We collect CPNI in the normal course of providing you with telecommunications services. Your telephone number, name and address are not CPNI.
We share your Personal Information only with non-Broadtela companies that perform services on our behalf, and only as necessary for them to perform those services. We require those non-Broadtela companies to protect any Personal Information they may receive in a manner consistent with this policy, and we do not provide Personal Information to non-Broadtela companies for the marketing of their own products and services without your consent. We may provide Personal Information to non-Broadtela companies or other third parties for purposes such as emergencies, pursuant to court orders, identity verification to prevent fraud and identity theft, enforcing of property rights, or obtaining payment for products and services that appear on your Broadtela billing statements.
You may opt out of Broadtela’s use of data for internet-based advertising. Please keep in mind that even after you opt-out, you may still continue to see ads, but they will no longer be tailored to your interests.
We have relationships with other third party advertising companies to place advertisements on this website and other websites, and to perform tracking and reporting functions for this website and other websites. These third party advertising companies may place cookies on your computer when you visit our website or other websites so that they can display targeted advertisements to you. These third party advertising companies do not collect Personal Information in this process, and we do not give any Personal Information to them. However, this Privacy Statement does not cover the collection methods or use of the information collected by these entities. For more information about third party advertising, please visit the Network Advertising Initiative (NAI). Opt out of being targeted by many third party advertising companies by visiting NAI’s Consumer Opt-Out orTRUSTe’s Opt-Out.
Broadtela may enter into written product or service agreements with business customers that contain specific provisions related to the confidentiality, security or other handling of information. When provisions of a written product or service agreement differ from or conflict with the provisions of this Policy, the terms of the written agreement will apply. In all other instances, the terms of this Policy apply.
The FTC maintains a National Do Not Call Registry at donotcall.gov, and your state may maintain its own Do Not Call Registry. Putting your number on these Registries also may limit our telemarketing calls to that number.
Our practices as described above are designed to satisfy state and federal legal requirements limiting marketing contacts. You should know that those laws and regulations — such as the requirements governing the state and federal “Do Not Call” lists — generally permit companies to contact their own current and, in some cases, former customers, even when those customers are listed on the federal and state “Do Not Call” lists. Similarly, restricting our use of your CPNI will not eliminate all types of Broadtela marketing contacts.
We are happy to address any questions or concerns you may have about our privacy practices and policies. You may e-mail us at support@Broadtela.com or write to us at 1491 Polaris Parkway Ste 65 Columbus, OH 43240. If you believe you have been aggrieved by any act of ours in violation of the law, we encourage you to contact us directly at either of these addresses to resolve your question or issue.