Auto Attendant

An Auto Attendant is a powerful automated business service that replaces the need for a receptionist. Much like a virtual receptionist, an Auto Attendant welcomes the caller, works out where the call needs to go and directs them to the correct department. The Auto Attendant/virtual receptionist also has the ability to allow callers to enter an extension number to directly contact a staff member. Auto attendants can be setup on any of your call system tiers to route callers to the correct staff member.